Privacy Policy

Michael Brook Attorney Referral (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Information submitted through contact forms
• Communications you send to us
• Technical data such as IP address and browser type

How We Use Your Information

We use your information to:

• Respond to inquiries
• Provide attorney referral information
• Improve our website and services
• Send requested communications
• Send SMS messages if you have provided consent

We do not sell or rent personal information to third parties.

SMS Communications

We collect two separate and independent SMS consents on our website contact form. Each has its own checkbox, each is unchecked by default, and each is optional. Checking one does not check or imply the other.

1. Informational and transactional SMS consent. If you check the informational SMS consent box, you consent to receive informational SMS text messages from Michael Brook Attorney Referral at the mobile number you provide. These messages may include:

• Inquiry confirmations
• Consultation scheduling and reminders
• Status updates on your request
• Support replies

2. Marketing and promotional SMS consent. Marketing consent is collected separately through its own distinct checkbox and is never bundled with informational consent or with any other agreement. If you check the marketing SMS consent box, you consent to receive marketing and promotional SMS text messages from Michael Brook Attorney Referral at the mobile number you provide. These messages may include:

• Educational legal content and blog updates
• Firm announcements
• Review requests
• Holiday greetings and seasonal messages
• Special offers and promotional communications

If you provide informational SMS consent only, you will not receive any marketing or promotional SMS messages.

For both consent types: message frequency varies (up to 4 messages per month). Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us through our website. Neither SMS consent is a condition of receiving any service.

Your mobile phone number and SMS opt-in consent are used solely by Michael Brook Attorney Referral to communicate with you. We do not share, sell, rent, or otherwise disclose mobile phone numbers or SMS consent information to any third party — including any referred or partner attorney — for any purpose. Mobile opt-in data and consent are never shared with third parties or affiliates.

Attorney Referrals

If you ask us to refer you to an attorney, we will share your contact details with that attorney only after you provide explicit, separate authorization to do so. This referral authorization is distinct from your SMS opt-in: it is a separate agreement, and it does not include or transfer your SMS consent or your mobile number for messaging purposes.

Information Sharing

We may share information:

• With service providers who assist in operating our business
• If required by law
• To protect legal rights or comply with legal obligations
• With a referred attorney, only after your explicit, separate authorization as described above

We do not share mobile phone numbers or SMS opt-in consent information with any third party for any purpose.

Data Security

We implement reasonable administrative and technical safeguards to protect personal information. However, no online transmission is 100% secure.

Your Rights

You may:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion where legally permitted

Contact us at: support@michaelbrook.com

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

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